Join our Operational Control Centre!

If you have a minimum of 2 years’ experience in public transport and at least one year with us, and you are passionate about ensuring safe and efficient public transport operations, we have the perfect permanent or relief opportunity for you!

About the Role:

As an Operational Control Centre (OCC) Officer at our Randwick depot, you play a crucial role in controlling the on-road aspects of day-to-day service delivery for Sydney’s Eastern Suburbs bus services. Your responsibilities will include:

• Monitor operations using radio communications systems and resources.
• Improve service reliability with PTIPS (or similar) functionality.
• Manage disruptions and provide timely support during emergencies.
• Liaise with emergency services and update network reports.
• Update communication, activity and reports within the network.
• Hours are a combination of two permanent shifts for the permanent full-time position only:
  • Afternoon Shift: 13:45 to 22:15
  • Night Shift: 22:00 to 06:00
  • Relief position will cover any line required by OCC operations.

Preferred Experience and Qualifications:

• Relevant tertiary qualifications are desirable.
• Minimum 2 years of experience in transport, logistics, or services industry.
• Holding a valid or ability to obtain TLIF0006 – Administer a fatigue risk management system certificate.
• Computer proficiency or prior experience across multiple systems.

 What We Value In Our Team Members:

• Effective interpersonal, communication, and negotiation skills.
• Strong analytical and problem-solving skills.
• Ability to manage incidents in a calm and efficient manner.
• Willingness to work shifts, including nights and weekends.
• Lead by example and promote a positive safety culture.
• Drive continuous improvement in workplace safety.
• Maintain awareness of health, safety, and environment risks and risk management.

Ready to Apply?

If this sounds like you and you would like to apply, please apply here and attach a copy of your resume and cover letter.

Please ensure your cover letter states what this role means for you and what relevant skills and accreditations you can bring to the position. You will also need to advise if you are applying for the permanent, relief, or either position. (Cover letter no longer than one page please.)

*Tip: Because you have good attention to detail, these instructions are crucial to the screening process. Please ensure you follow them to be considered.

EOI closes Thursday, 3^rd July 2025.